Biomedical Communications - Service Desk

When you need assistance in media planning, production or support, Biomedical Communications is here to help. You are invited to stop by our office, Arizona Health Sciences Center, Room 3404 and place your order with our knowledgeable front desk staff, make an appointment to discuss your needs in detail with one of our professional designers, photographers or media specialists or send us your file for output via our FTP site.

We can also offer assistance or answer questions over the phone at 520-626-7343, or via email ops@biocom.arizona.edu.

Working With Us

Since a service request is created for all transactions within Biomedical Communications, it's always a good idea to contact the Service Desk first. After determining your needs, we can get your service started. You will need an account number, a contact name and a phone number.

For information or to make an appointment: 520-626-7343

Hours

Monday – Friday, 8:00 a.m. – 5:00 p.m.

FTP Site

We recommend using our file transfer web interface to upload files.

Otherwise, point your ftp client to: ftp://ftp.biocom.arizona.edu/pub/

Imaging Request Form

Use this form to request posters, color overhead transparencies, photo-quality prints, and laser-quality prints.

UMC Job Request Form

Per policy established by UMC Administration, this form (PDF) is the 1st step in a 2-step process to request a cost estimate for services from the Division of Biomedical Communications. Biomedical Communications will proceed with services only when the signed estimate has been received.

Accounts

Biomedical Communications does not require IBFs for our services for active FRS accounts already established in our system. However, if you want to use an account that is not set up, you need to fill out one of our account forms. To find out more about setting up a "no-hassle" account, call us at 626-7343 or e-mail us at: ops@biocom.arizona.edu

Once your account is active, you can have your work completed without additional paperwork. Detailed statements are sent out at the end of each month.

Staff

Paige Winkle Paige Winkle

Business Manager / Operations Supervisor

520-626-7343

Lois Acosta Lois Acosta

Office Specialist Senior

520-626-7386

Geri Lehman Geri Lehman

Operations Specialist

520-626-7336